Deluxe Room City View
- 1 Double bed
- Shower
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Sunway Hotel Hanoi
A 4-star hotel in Hanoi with high comfort and facilities ratings, well-placed for exploring the city.
- Comfort and facilities rated 10/10
- Central location, yet away from noise
- Extensive amenities including fitness and sauna
8.2
Great
85 reviews
Booking.com 8.2 · 85 reviews
About
Sunway Hotel Hanoi
Sunway Hotel Hanoi is a 4-star property situated on Pham Dinh Ho Street in Hanoi. It puts you within easy reach of the city center while providing a calm retreat from the busiest streets. The hotel features a range of amenities including a restaurant, bar, fitness centre, sauna, and steam room. Currency exchange and a lift add convenience for international travelers.
Guests consistently praise the comfortable rooms and the helpful staff. The hotel offers multiple room types, from Superior Twins to Premier Club rooms with city views. In-room amenities include air conditioning, a mini-bar, and an electric kettle. Soundproofed rooms help ensure a peaceful stay.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional comfort and facilities — Both comfort and facilities score a perfect 10 from guests, indicating a high standard of rooms and on-site amenities.
- Strong service — Service is rated 9.3, with staff frequently mentioned as friendly and helpful in reviews.
- Good location — Guests note the location is central yet quiet, with easy access to restaurants, shops, and public transport.
- Soundproofed rooms — A guest specifically appreciated the soundproofed walls for a peaceful stay, aligning with the hotel's soundproofed rooms feature.
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Worth weighing
4 to weigh- Value rated lower than other categories — Value scores 7.6, below the overall rating, suggesting some guests may find the price less compelling for what they receive.
- No pets allowed — The hotel does not accommodate pets, which may be a drawback for travelers with animals.
- Airport shuttle is paid — The airport shuttle service comes at an extra cost, so factor that into your travel budget.
- Check-in window ends at midnight — Check-in is from 14:00 to 23:59, so if you arrive after midnight you'll need to make arrangements.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior King Room
- 1 Double bed
- Shower
- Air conditioning
Superior Twin Room
- 2 Single beds
- Shower
- Air conditioning
Deluxe Twin Room
- 2 Single beds
- Shower
- Air conditioning
Club King Room City View Club Access
- 1 King-size bed
- Shower
- Air conditioning
Club Twin Room City View Club Access
- 2 Single beds
- Shower
- Air conditioning
Premier Twin Hollywood City View Club Access
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Luggage storage
- Lift
- Currency exchange
- VIP check-in/out
- Express check-in/out
- No smoking on site
Dining
- Restaurant
- Bar/Lounge area
- Room service
- In-room breakfast
- Special diet menus
- Packed lunches
Wellness
- Fitness centre
- Sauna
- Steam room
Business
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 85 reviews
Booking.com · 8.2 · 85 reviews
8.2Verified guest“The staff were friendly and skilled, reception service was excellent with helpful recommendations. Location was great, breakfast was excellent, and the stay was comfortable.”
8.2Verified guest“I spent Christmas here and had a great time. The breakfast was amazing with many options. The location was perfect — close to restaurants, shops, and public transport. The room was spacious and clean, and the staff were friendly and helped arrange a taxi to the airport.”
8.2Verified guest“Great location near downtown but away from the chaotic city noise. Rooms were very clean with excellent facilities and a fabulous breakfast. Staff were friendly, helpful, and provided really good service.”
8.2Verified guest“A wonderful experience at this luxurious hotel. Perfect location in a nice area within walking distance to the center. Staff were extremely friendly and went above and beyond. The rooms were comfortable and clean, with appreciated soundproofed walls. Amenities included room service, spa, wellness center, and indoor pool.”
8.2Verified guest“The room was cozy and comfortable, and breakfast was excellent with flavorful Vietnamese cuisine and fresh fruit. Location was convenient with street food and a convenience store nearby. Staff were very friendly and helpful.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
In the area: The hotel is located 2.5 km from Vietnam Military History Museum. The area offers a mix of restaurants, shops, and street food, with easy access to public transportation.
19 Pham Dinh Ho Street, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 126 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking on site.
Are pets allowed?
No, pets are not allowed at Sunway Hotel Hanoi.
Does the hotel provide airport transfer?
Yes, there is a paid airport shuttle service available.
The bottom line
Sunway Hotel Hanoi earns high marks for comfort, facilities, and service, making it a reliable choice for travelers who value a peaceful yet central stay. While it may not be the best value for budget-conscious guests, and pet owners will need to look elsewhere, the overall experience is strongly positive.
8.2A solid pick for comfort and service in Hanoi.
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